Welcome to Laroy Group... Home for people & pets!
We are a wholesaler of pet food and supplies, focused on retailers, professionals and wholesalers.
Our love for animals is our passion. Laroy Group wants to strengthen the bond between pets and their owners so they live longer, healthier and happier lives. We want to become one of the world's leading manufacturers and suppliers of quality pet products. We want to be a family business on a human scale at Laroy Group. A "Home" for our employees, customers and suppliers, where we consider everyone.
With an in-house design team and 2 European production plants (Witte Molen and CéDé), Laroy Group has become a powerhouse in food and supplies for a wide range of pet categories.
If you are looking for a job as an export manager, we would like to welcome you to our team!
Welcome to Laroy Group... Home for people & pets!
We are a wholesaler of pet food and supplies, catering to retailers, professionals, and other wholesalers. Our love for animals is our passion. At Laroy Group, we aim to strengthen the bond between pets and their owners so they can live longer, healthier, and happier lives. Our goal is to become one of the world’s leading producers and suppliers of high-quality pet products. At Laroy Group, we strive to be a family-owned business with a human touch – a "Home" for our employees, customers, and suppliers, where everyone matters.
As an Export Manager at Laroy Group, you are responsible for the direct operational commercial expansion within your region. You maintain long-term relationships with existing customers while exploring new markets and further developing current ones.
As an Export Manager, you focus on the following four key pillars:
1. You are responsible for the operational expansion of exports
You oversee the follow-up and further development of your customer and distributor base within specific countries.
You manage the entire order process, from quotation to order receipt and delivery, in collaboration with the purchasing department and the warehouse, ensuring optimal customer satisfaction and retention.
In consultation with the Export Sales Manager, you conduct market studies and analyses to assess the company’s potential.
2. You are responsible for prospecting and maintaining existing customers
You maintain daily telephone contact with customers and local distributors.
You are specifically responsible for the further development and critical assessment of the existing distributor network.
Approximately 50% of your time is spent visiting customers, having online meetings and organizing and hosting customer visits in Wondelgem.
Together with our professional marketing team, you help organize trade fairs in your region, where you also play an active role.
In addition to participating in trade fairs and events, you ensure that all information on competitors and/or significant market developments is communicated to the relevant departments.
3. Securing and following up on orders
You actively monitor projects for quotations prepared in close collaboration with the sales and export support teams.
In close cooperation with export support, you ensure a seamless process from prospecting to quotation and final order. You provide clear instructions to the export support team.
4. Administrative tasks and complaint handling
Your administrative communication ensures the flawless handling of all sales transactions. In collaboration with the finance department, you proactively monitor credit limits and overdue payments.
You translate any customer complaints to export support, ensuring they are addressed quickly and professionally.
You prepare concise visit reports highlighting action points following your regional visits. You are responsible for independently planning your visits.
You produce a monthly financial report for management to present the figures and action points from the previous month.
What we expect from you?
You are fluent in English, both speaking and writing. Arabic, is a nice to have! :)
You enjoyed a Bachelor's degree in a commercial field or have relevant work experience.
You have several years of successful commercial experience in a B2B environment.
You are a strong communicator and have the necessary negotiation skills.
You agree with the values of our company.
You can work perfectly independently.
You are accurate, stress resistant and practical.
You are interested in the products we offer.
What do we have to offer you?
At our company, you will join a fast-growing international organization that takes pride in its family values and principles. We highly value the well-being of our employees and make it a priority in everything we do.
That is why we offer you attractive employment conditions with additional benefits, including a competitive salary supplemented by extra perks, a company car, and a mobile phone.
You will work in a modern and pleasant environment. Our recently renovated, inspiring workplace provides you with the space to grow. We offer a full-time position of 40 hours per week with ample opportunities for career advancement, where you will collaborate with an enthusiastic and dedicated team.
We place great importance on work enjoyment and well-being. Therefore, we offer flexible working hours, supplemented by 12 additional leave days, and the opportunity to work from home one day a week.
Choose a work environment where your growth and well-being come first!